Chris Hayman is a Business Improvement Specialist with over 30 years of experience in business strategy development and process improvement in the retail and wholesale industries. His specific areas of expertise include: purchasing and inventory management, merchandising, marketing, store operations and end-to-end supply chain management.

A graduate of the University of Kentucky, Chris has experience in many retail and wholesale industry segments including grocery, discount, wholesale club, drug, convenience, specialty, home improvement and department stores. He has worked with both regional and national chains -- JC Penney, Circuit City, Rosetta Stone, Kroger, Pearle Vision, NTELOS Wireless and Men's Wearhouse. Chris serves as a business counselor with SCORE and is a member of Retail Merchants Association.

Susie and Chris have teamed up to help small businesses create efficient processes and solutions that are tied to industry best practices. Uniting their experience and resources, they work with professionals in retail, real estate, insurance, securities/financial planning, advertising/marketing, education, healthcare, and nonprofit. Collectively, Susie and Chris can develop business strategies that improve customer satisfaction, increase profit, reduce costs, and boost productivity. Many of these easy-to-implement ideas and recommendations are "nuts and bolts" solutions, which will achieve immediate results.